Privacy Policy

CellCo Plus is committed to the highest standards of protection for the personal information and privacy of its customers. As part of this commitment, CellCo Plus has adopted a privacy policy in line with the requirements of the Personal Information Protection and Electronic Documents Act. By accessing this website the user expressly consents to the collection, use and/or disclosure of personal information in accordance with the CellCo Plus Privacy Policy which may be viewed by clicking on the indicated link.

This privacy policy deals with personally-identifiable information (referred to as “Information” below) that may be collected by this site. This policy does not apply to other entities that are not owned or controlled by CellCo Plus , nor does it apply to persons that are not employees or agents of CellCo Plus or that are not under CellCo Plus control. Please take time to read this site’s Terms of use.

Information may be used to customize and improve your user experience on this site. Efforts will be made to prevent your Information being made available to third parties unless

  1. provided for otherwise in this Privacy Policy;
  2. your consent is obtained, such as when you choose to opt-in or opt-out for the sharing of information;
  3. a service provided on our website requires interaction with a third party, or is provided by a third party, such as an application service provider;
  4. Disclosure pursuant to a requirement or request of a government agency, subpoena or other legal proceeding, or disclosure required by law under special circumstances where there is belief that such access, collection and/or disclosure are warranted for fraudulent activity, security risk, etc
  5. it is found that your use of this site violates CellCo Plus policy, terms of service, or other usage guidelines, or if it is deemed reasonably necessary by CellCo Plus to protect CellCo Plus legal rights and/or property;

This website uses cookies (a cookie is a text file that is placed on your hard disk by a Web page server) to electronically monitor and collect information about visitors who access the CellCo Plus website. Information collected via “cookies” includes frequency and number of visitors, the response rate, User’s time spent on each banner or page, Users internet service provider, their browser type (Netscape, Explorer), etc. Such information allows CellCo Plus to assess the effectiveness of certain promotions, customers’ interest in various products, provide special offers of CellCo Plus website, to further accommodate the website and to make the website more appealing to the Users who use this website. Changes may be made periodically to this policy from time to time. You will be notified of these changes either by posting of a prominent announcement on the site, and/or by email message sent to the e-mail address you have provided, which is stored within your user settings.

By continues use of this site or cause to access to this web site, you agree by these Privacy Policy of use, as amended from time to time with or without notice to you.

Safeguarding of Personal Information
Access to personal information by CellCo Plus employees is restricted to that which is necessary to perform their duties. CellCo Plus employees are aware of the importance of maintaining the confidentiality of personal information and are committed to that end.

Any personal information collected by CellCo Plus shall be retained only for as long as necessary to fulfill the purpose for which it was collected. Personal information that is no longer required to fulfill the identified purpose will be destroyed, erased or removed. CellCo Plus will take all reasonable efforts and care in the destruction of or disposal of personal information to prevent unauthorized persons from gaining access to the information.

Protection of personal information is of paramount importance to CellCo Plus. As such CellCo Plus has implemented security safeguards to protect personal information against loss, theft, and unauthorized access, disclosure, modification or use.

Changes to this privacy policy
Changes may be made to this policy from time to time. Please check CellCo plus website privacy policy frequently for any changes.

Cellco Plus will do all the efforts to maintain high standards security and privacy of the website but there may be factors beyond Cellco Plus control that may result in disclosure of data.

Your feedback about our Privacy Policy and the use of personal information is important to us; thus, any suggestions, concerns or complaints should be communicated to us by writing an email to [email protected], or call us at 416-848-0127 during regular business hours.